Policies
Welcome to Crafty Elevations.
This website is owned and operated by Crafty Elevations LLC.
By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions.
User Conduct:
Users agree not to use the website in a way that may cause damage, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.
Intellectual Property Rights:
All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content located on the site shall remain the sole property of Crafty Elevations LLC.
Product Availability and Pricing:
All products displayed on our website are subject to availability.
We reserve the right to modify or discontinue any product at any time without prior notice.
The prices displayed on our website are in USA Dollars ($) and are subject to change without notice.
Order Acceptance and Fulfillment:
Placing an order does not guarantee its acceptance.
We reserve the right to refuse or cancel any order for any reason at our sole discretion.
In the event of order cancellation, we will notify you and provide a refund if payment has already been processed.
Chargeback Policy:
In cases where USPS confirms the successful delivery of the order to the address provided, your ability to succeed in a chargeback is forfeited.
When an order is initiated, the buyer explicitly acknowledges and agrees to the terms and conditions outlined here.
These terms clearly state that, in cases where USPS confirms the successful delivery of the order to the address provided, your ability to succeed in a chargeback is forfeited.
We implement this policy to protect our brand and maintain a fair and trustworthy purchasing experience for all customers.
It’s important to understand and respect this policy before considering a chargeback for any order with delivery confirmation from USPS.
If you have any shipping concerns related to your order, please reach out to admin@craftyelevationsstore.com and we will solve your problem right away!
Payments and Refunds:
All payments on the website are processed through Stripe/PayPal/Google/Affirm/Afterpay.
All sales are final. We generally do not offer refunds unless there is a valid reason.
Please contact our customer support team for assistance if you believe there is a legitimate reason for a refund.
In the case of damaged or defective products, please contact us within 14 days of delivery with supporting evidence (e.g., photographs.)
This timeframe allows us to address and resolve issues promptly and effectively.
We regret that we are unable to assist with issues reported after this 7-day period, as timely notification is crucial for our resolution process.
Return Policy:
Our Return Policy extends for 7 days from the purchase date.
To qualify for a return, items must be unused and in their original condition and packaging, excluding perishables.
A valid receipt is required. Initiate a return by emailing [admin@craftyelevationsstore.com], subject line “Return Request – Order #[your order number],” providing full name, order details, and reason for return.
You are responsible for non-refundable shipping costs.
Upon approval, refunds are issued as store credit, minus shipping costs, processed automatically.
Exchanges:
We will gladly exchange any unused, non-perishable item in the same condition.
To exchange, email admin@craftyelevationsstore.com with the subject line “Return Request – Order #[your order number],” providing details.
You are responsible for non-refundable shipping costs. If approved, you will receive store credit, minus shipping costs, to use to exchange for any other product of your choice.
After approval, your store credit will be processed automatically for immediate use.
Shipping and Delivery:
We strive to process and ship orders promptly.
Estimated delivery times are provided for reference purposes only and are not guaranteed.
Shipping fees and delivery methods are specified during the checkout process.
Risk of loss and title for products purchased from our Website pass to you upon delivery to the carrier.
Shipping Jurisdiction Disclaimer:
Due to the dynamic and ever-changing nature of hemp-related laws across different states and at the federal level, we, Crafty Elevations LLC, cannot guarantee the legality of our products in every jurisdiction.
As such, it is the responsibility of the consumer to ensure that they are legally permitted to order and receive our products in their respective location.
We cannot keep track of the intricacies of each local jurisdiction, and any legal risks associated with the purchase and shipment of our products lie solely with the consumer.
Our decision to deliver to most U.S. states is based on the availability of our products from multiple suppliers and vendors, each offering their goods in various states.
Our brand acts as a marketplace, and our collective range between all of our suppliers and vendors covers each state.
By placing an order with us, the consumer acknowledges and accepts all legal responsibilities associated with the purchase and shipment of our products to their jurisdiction.
Crafty Elevations LLC assumes no liability for any legal consequences arising from the purchase and use of our products.
Age Limitations:
The age at which individuals are considered legally allowed to purchase hemp varies by jurisdiction.
It is your responsibility to ensure you are of the appropriate legal age in your local area to order our products.
Specifically:
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Anyone aged 18 and above can enter our website.
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To order our products in the United States, you must be 21 years of age or older.
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Depending on the local jurisdiction, individuals aged 18-20 may be able to order some of our products. However, it is the consumer’s responsibility to ensure they meet the legal age requirements in their area.
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You must be 21 years or older to order ANY vape products, and disposable vape products.
Our website is intended for use by adults only, and we do not sell our products to minors under any circumstances.
Accessing our website as a minor is strictly illegal, and any minors found using our website can be held accountable by law.
By accessing our website, you acknowledge and accept these age limitations and the associated responsibilities.
Limitations of Liability:
Crafty Elevations LLC total liability in any matter arising out of or related to this agreement is limited to US $100 or the aggregate amount that you paid for access to the service
during the three-month period preceding the event giving rise to the liability, whichever is larger.
FDA Disclaimer:
Crafty Elevations LLC acknowledges that the Food and Drug Administration (FDA) has not evaluated the statements regarding our hemp-derived products.
These products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on our website or any other platform is for informational purposes only and is not intended as medical advice.
Customers should consult with a healthcare professional before using hemp products if they have pre-existing medical conditions or are taking medication.
Force Majeure:
Crafty Elevations LLC will not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Crafty Elevations LLC, including without limitation any failure
to perform due to unforeseen circumstances or cause beyond Crafty Elevations LLC's control.
Severability:
If for any reason any provision of these terms is held invalid or unenforceable in whole or in part in any jurisdiction, such provision will, as to such jurisdiction,
be ineffective to the extent of such invalidity or unenforceability, without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.
Waiver:
The failure of Crafty Elevations LLC to require or enforce strict performance by you of any provision of these terms or to exercise any right under them shall not be construed as a waiver or relinquishment
of Crafty Elevations LLC’s right to assert or rely upon any such provision or right in that or any other instance.
Changes to This Agreement:
We reserve the right to modify these Terms and Conditions at any time.
Your decision to continue to visit and make use of the site after such changes have been made constitutes your formal acceptance of the new Terms and Conditions.
Governing Law and Jurisdiction:
These Terms will be governed by and construed in accordance with the laws of the State of Alabama, United States.
Contact Us:
If you have any questions about this agreement, please feel free to contact us at admin@craftyelevationsstore.com
Effective Date: [October 1, 2024]
